Nora brings shift notes, progress notes, incident reports, service agreements, Ask Nora, and reporting into one place so your team stays accurate, consistent, and audit ready without slowing down care.
Three live note types, NDIS service agreements, cited policy guidance, and reporting on the way. Everything in one place for your team.
Shift notes
Shift notes that hold up at handover
Live
Document shifts with routines, risks, and clear handover notes.
Primary outcome
Structured workflow
Best for
Activities · Behaviour
Included
Behaviour, mood, and engagement
Risks, incidents, and next shift handover
ActivitiesBehaviourHandover
Incident reports
Incident reports with safeguarding built in
Live
Draft factual incident records with reportable prompts before sign-off.
Primary outcome
Safeguarding checks
Best for
Reportable flags · Actions taken
Included
Immediate actions and notifications
Clear link back to shift documentation
Reportable flagsActions takenNotifications
Progress notes
Progress notes reviewers can follow quickly
Live
Capture goals, supports delivered, and participant outcomes clearly.
Primary outcome
Goal linked drafting
Best for
Goals · Outcomes
Included
Participant engagement and barriers
Follow up actions for continuity of care
GoalsOutcomesFollow ups
Service agreements
NDIS service agreements, ready to sign
Live
Build service agreements with supports, funding, and complaints in one flow.
Primary outcome
Guided agreement builder
Best for
Schedule of supports · NDIS clauses
Included
Prefilled provider and participant details
Signature ready Word and PDF export
Schedule of supportsNDIS clausesSignatures
Ask Nora
Policy answers your team can verify
Live
Ask NDIS and safeguarding questions and get cited guidance quickly.
Primary outcome
Cited guidance
Best for
NDIS policy · Safeguarding
Included
Citations on every answer for verification
Keeps teams aligned when guidance changes
NDIS policySafeguardingDocumentation
Progress reports
Progress reporting, coming together
In build
Turn participant notes into structured reports for reviews and handovers.
Primary outcome
Review-ready participant progress
Best for
Goal progress · Outcome evidence
Included
Barriers, risk context, and recommendation sections
Professional export for coordinators and reviewers
Goal progressOutcome evidenceRecommendations
What Nora does today
Six workflows. One compliance home.
Shift notes, incident reports, progress notes, service agreements, Ask Nora, and reports.
Pick a workflow to see what is included.
Shift notes
Shift notes that hold up at handover
Live
Document shifts with routines, risks, and clear handover notes.
Input to outcome preview
Live
Before
Team input
Structured workflow
Activities
Behaviour
Handover
After
Nora outcome
What you get back
Activities and support type delivered
Behaviour, mood, and engagement
Risks, incidents, and next shift handover
ActivitiesBehaviourHandover
Compliance workflow
Structured drafts your team can review and sign off
Nora structures each document, runs quality checks, and keeps participant context attached so coordinators approve with confidence.
Capture once, reuse everywhere
Participant goals, risks, and provider details flow into notes and agreements without retyping.
Carried forward
Goal: independent showering
Risk: fatigue after community outings
Checks before sign-off
Missing outcomes, reportable incidents, and mandatory fields are flagged while records are still editable.
GoalsSafeguardingOutcomes
Missing outcome detail flagged before sign-off
Structured first drafts
Turn rough shift bullets or agreement details into review ready documentation in minutes.
Rough bullets in
• showering with standby support
• fatigue after outing
First draft ready for review
Audit ready exports
Bundle approved documents with filters your compliance lead can hand to auditors.
GoalsFilled
SupportsFilled
OutcomesFilled
Time saved
Same depth. Same rigour. 4x faster.
The compliance documentation teams dread, written in minutes instead of hours, with safeguarding and quality checks built in.
Without Nora
8–16
hours per week on compliance admin
Notes, agreements, and reports drafted in separate tools
NDIS wording checked line by line before sign off
Participant context hunted across files and inboxes
Safeguarding and quality gaps caught too late
With Nora
2–4
hours with Nora handling documentation
Shift, progress, and incident notes structured in one flow
Service agreements built with NDIS ready clauses
Participant goals and history linked in context
Quality checks and reportable flags before approval
Less admin time on documentation
75%
Faster agreement turnaround
5×
Annual admin savings for a 15-person team
$48K+
Platform features
Everything NDIS providers need for compliant documentation
One compliance workspace
Notes, service agreements, guidance, and reporting live together instead of scattered tools.
Built for NDIS providers
Language, checks, and workflows reflect Australian NDIS practice, not generic clinical AI.
Faster first drafts
Teams review and sign off structured drafts instead of building every record from a blank page.
Participant context carried forward
Goals, risks, and prior records stay attached so every document stays connected.
Approval ready outputs
Word, PDF, and export formats designed for coordinators, managers, and auditors.
Enterprise security
Encrypted at rest, HTTPS in transit, and Australian data residency for provider records.
Ask Nora
Guidance updates, cited.
A compact policy assistant for your team. Ask about NDIS requirements, safeguarding, or documentation standards, with sources linked back to the original guidance.
Curated Australian NDIS, safeguarding, and provider operations references.
Citations on every claim so staff can verify wording before using it with participants.
Keeps documentation-focused teams aligned when guidance changes between shifts.
Decision support only. Not clinical or legal advice.
ask.nora.com.au
What should a NDIS progress note include for community access supports?
Each entry should tie the support to the participant goal, describe what occurred, and note outcomes or barriers with follow-up actions for continuity 1. Record safeguarding concerns in the same note rather than informal chat 2.
Sources
NDIS Practice Standards - Core Module, p. 18
Support delivery should record participant outcomes and engagement with enough detail for handover.
Provider operations bulletin - Progress notes, Q2
Progress notes should document response, barriers, and next steps before the shift ends.
What must we record in a NDIS service agreement before supports start?
Before supports begin, agreements should list the supports, how they are delivered, price limits, and how participants may raise concerns1. Providers also document cancellation terms and when written variations are required 2.
Sources
NDIS Service Agreement Guide - Provider obligations, p. 6
Agreements must set out supports, pricing, and complaint pathways before delivery starts.
NDIS Terms of Business - Schedule of supports, p. 11
Changes to funded supports require written agreement updates and participant consent.
When does an incident need its own progress-note entry?
Create a separate incident note when there is injury, a near miss, a restrictive practice, or a reportable event — not only a line in the shift summary 1. Document what happened, immediate actions, and notifications on the same day 2.
Sources
NDIS Incident Management Guide - Reporting, p. 9
Providers must record reportable incidents in a dedicated entry with time, people involved, and response.
Restrictive Practices Guide - Documentation, p. 4
Each use should note trigger, practice used, and debrief in the participant record.
How should we document a service agreement change for extra SIL hours?
Record the requested change, the agreed SIL hours, start date, and how the participant consented before updating the schedule of supports 1. Note any price-limit or roster impacts in the agreement file and link the signed variation in the participant record 2.
Sources
NDIS SIL Operational Guideline - Agreement updates, p. 12
Additional SIL hours require documented participant agreement before rostering changes.
NDIS Service Agreement Guide - Variations, p. 8
Schedule changes should show revised hours, dates, and signatures in the agreement record.
Platform pricing for NDIS providers
Plans sized by active participants. 14-day free trial. No credit card. Cancel anytime.
Starter
For solo clinicians and small teams writing NDIS notes for a modest caseload.
Plug in your team size and participant count. We estimate compliance admin time reclaimed and the annual cost you get back.
Your organisation
Support workers, coordinators, and managers on documentation
180+
NDIS participants you document for each week
10250+
With Nora (estimated)
Weekly admin
5.8 hrs
Time cut
72%
Projected impact
Annual cost savings
$48K
~$3,995 back each month at $62/hr blended admin
Hours saved per week
14.9
Down from ~20.7 hrs of compliance admin
Hours saved per year
773 hrs
Time your team can put back into participants
Full-time equivalent
0.4 FTE
Admin capacity reclaimed across the year
Estimates use typical NDIS documentation loads and the same ~72% admin reduction shown in our time-saved comparison. Adjust inputs to match your organisation.
Teams use Nora to speed up documentation, improve consistency, and stay ready for compliance reviews without adding admin load.
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
“
We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.
Lauren C.
Service Manager · Southern Care Network
Sunshine Coast, QLD
64% faster note turnaround
“
The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.
Michael D.
Service Delivery Manager · Northside Support Group
Melbourne, VIC
3.5 hrs saved each agreement cycle
“
Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.
Emily K.
Quality & Safeguarding Coordinator · Harbour Support Partners
Sydney, NSW
Audit prep time reduced by 41%
“
Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.
Chris A.
Team Leader, Disability Support · Riverland Disability Support
Adelaide, SA
52% less rework in note approvals
“
Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.
Natalie B.
Documentation & Compliance Coordinator · WestCare Community Services
Perth, WA
6.2 admin hours saved weekly
“
The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.
Owen P.
Team Leader · Capital Support Hub
Canberra, ACT
47% faster incident completion
Book a demo
Walk through Nora with your team
Want to understand how shift notes, progress notes, and Ask Nora fit your team? We're happy to walk through a sample participant file and answer compliance questions.
Start with a 14-day trial to test Nora with your real workflow, with no credit card required.
What to try
Draft shift notes, incident reports, and progress notes, create service agreements, and test Ask Nora before choosing a plan.
How Nora drafts
Nora structures shift notes, incident reports, progress notes, and service agreements around NDIS documentation expectations, including goals, supports delivered, and outcomes.
Your sign-off
You review and sign off on every note as the author before it is final.
Protection
Participant data is encrypted in transit and at rest, stored in Australia, and handled under the Privacy Act 1988.
Billing
Payments are processed securely through Stripe.
How plans are sized
Plans are sized by active participants in your workspace.
Changing capacity
If your caseload changes, you can move between tiers or contact us for a custom capacity setup.
Available now
Nora supports shift notes, incident reports, progress notes, and NDIS service agreements.
In development
Progress reporting workflows are in active development, including review-ready reassessment reports. Ask Nora is available on Professional and Enterprise plans for cited NDIS guidance.
No lock-in
There are no lock-in contracts or exit fees.
After you cancel
You can cancel from your account settings and retain access through the end of your billing period.
Team plans
Professional and Enterprise plans cover multi-user teams.
Larger clinics
If you need more than 10 users or 150 participants, contact us for custom clinic pricing.
Your responsibility
Nora produces structured drafts for clinician review, and you remain responsible for accuracy and clinical judgment.
How teams use Nora
Many teams use AI-assisted drafting while keeping the same sign-off standards they already follow.
Review every draft
You must review every AI-generated draft, correct errors, and confirm the final note reflects your professional assessment.
Clinical judgment
Nora is a drafting aid, not a substitute for clinical judgment or your AHPRA or registration obligations.
Built for NDIS providers
Spend less time on compliance. More time with participants.
Start your 14-day trial free · No credit card · Unlimited drafts · Cancel anytime