NDIS compliance. One workspace. Less admin.

Nora brings shift notes, progress notes, incident reports, service agreements, Ask Nora, and reporting into one place so your team stays accurate, consistent, and audit ready without slowing down care.

Nora platform

Built for the work you actually do

Three live note types, NDIS service agreements, cited policy guidance, and reporting on the way. Everything in one place for your team.

Shift notes

Shift notes that hold up at handover

Live

Document shifts with routines, risks, and clear handover notes.

Primary outcome

Structured workflow

Best for

Activities · Behaviour

Included

  • Behaviour, mood, and engagement
  • Risks, incidents, and next shift handover
ActivitiesBehaviourHandover

Incident reports

Incident reports with safeguarding built in

Live

Draft factual incident records with reportable prompts before sign-off.

Primary outcome

Safeguarding checks

Best for

Reportable flags · Actions taken

Included

  • Immediate actions and notifications
  • Clear link back to shift documentation
Reportable flagsActions takenNotifications

Progress notes

Progress notes reviewers can follow quickly

Live

Capture goals, supports delivered, and participant outcomes clearly.

Primary outcome

Goal linked drafting

Best for

Goals · Outcomes

Included

  • Participant engagement and barriers
  • Follow up actions for continuity of care
GoalsOutcomesFollow ups

Service agreements

NDIS service agreements, ready to sign

Live

Build service agreements with supports, funding, and complaints in one flow.

Primary outcome

Guided agreement builder

Best for

Schedule of supports · NDIS clauses

Included

  • Prefilled provider and participant details
  • Signature ready Word and PDF export
Schedule of supportsNDIS clausesSignatures

Ask Nora

Policy answers your team can verify

Live

Ask NDIS and safeguarding questions and get cited guidance quickly.

Primary outcome

Cited guidance

Best for

NDIS policy · Safeguarding

Included

  • Citations on every answer for verification
  • Keeps teams aligned when guidance changes
NDIS policySafeguardingDocumentation

Progress reports

Progress reporting, coming together

In build

Turn participant notes into structured reports for reviews and handovers.

Primary outcome

Review-ready participant progress

Best for

Goal progress · Outcome evidence

Included

  • Barriers, risk context, and recommendation sections
  • Professional export for coordinators and reviewers
Goal progressOutcome evidenceRecommendations
What Nora does today

Six workflows. One compliance home.

Shift notes, incident reports, progress notes, service agreements, Ask Nora, and reports.

Pick a workflow to see what is included.

Shift notes

Shift notes that hold up at handover

Live

Document shifts with routines, risks, and clear handover notes.

Input to outcome preview

Live
Before

Team input

Structured workflow

  • Activities
  • Behaviour
  • Handover
After

Nora outcome

What you get back

  • Activities and support type delivered
  • Behaviour, mood, and engagement
  • Risks, incidents, and next shift handover
ActivitiesBehaviourHandover
Compliance workflow

Structured drafts your team can review and sign off

Nora structures each document, runs quality checks, and keeps participant context attached so coordinators approve with confidence.

Capture once, reuse everywhere

Participant goals, risks, and provider details flow into notes and agreements without retyping.

Carried forward

Goal: independent showering

Risk: fatigue after community outings

Checks before sign-off

Missing outcomes, reportable incidents, and mandatory fields are flagged while records are still editable.

GoalsSafeguardingOutcomes
Missing outcome detail flagged before sign-off

Structured first drafts

Turn rough shift bullets or agreement details into review ready documentation in minutes.

Rough bullets in

• showering with standby support

• fatigue after outing

First draft ready for review

Audit ready exports

Bundle approved documents with filters your compliance lead can hand to auditors.

GoalsFilled
SupportsFilled
OutcomesFilled
Time saved

Same depth. Same rigour. 4x faster.

The compliance documentation teams dread, written in minutes instead of hours, with safeguarding and quality checks built in.

Without Nora

8–16

hours per week on compliance admin

  • Notes, agreements, and reports drafted in separate tools
  • NDIS wording checked line by line before sign off
  • Participant context hunted across files and inboxes
  • Safeguarding and quality gaps caught too late

With Nora

2–4

hours with Nora handling documentation

  • Shift, progress, and incident notes structured in one flow
  • Service agreements built with NDIS ready clauses
  • Participant goals and history linked in context
  • Quality checks and reportable flags before approval

Less admin time on documentation

75%

Faster agreement turnaround

Annual admin savings for a 15-person team

$48K+

Platform features

Everything NDIS providers need for compliant documentation

One compliance workspace

Notes, service agreements, guidance, and reporting live together instead of scattered tools.

Built for NDIS providers

Language, checks, and workflows reflect Australian NDIS practice, not generic clinical AI.

Faster first drafts

Teams review and sign off structured drafts instead of building every record from a blank page.

Participant context carried forward

Goals, risks, and prior records stay attached so every document stays connected.

Approval ready outputs

Word, PDF, and export formats designed for coordinators, managers, and auditors.

Enterprise security

Encrypted at rest, HTTPS in transit, and Australian data residency for provider records.

Ask Nora

Guidance updates, cited.

A compact policy assistant for your team. Ask about NDIS requirements, safeguarding, or documentation standards, with sources linked back to the original guidance.

  • Curated Australian NDIS, safeguarding, and provider operations references.
  • Citations on every claim so staff can verify wording before using it with participants.
  • Keeps documentation-focused teams aligned when guidance changes between shifts.

Decision support only. Not clinical or legal advice.

ask.nora.com.au

What should a NDIS progress note include for community access supports?

Each entry should tie the support to the participant goal, describe what occurred, and note outcomes or barriers with follow-up actions for continuity 1. Record safeguarding concerns in the same note rather than informal chat 2.

Sources

NDIS Practice Standards - Core Module, p. 18

Support delivery should record participant outcomes and engagement with enough detail for handover.

Provider operations bulletin - Progress notes, Q2

Progress notes should document response, barriers, and next steps before the shift ends.

Platform pricing for NDIS providers

Plans sized by active participants. 14-day free trial. No credit card. Cancel anytime.

Starter

For solo clinicians and small teams writing NDIS notes for a modest caseload.

$79/mo

Billed monthly

2 users · up to 10 participants

Per organisation · cancel anytime

Start your 14-day trial

What's included

  • NDIS progress & session notes
  • Note extraction & compliance checks
  • Email support
  • Note templates for common visit types
  • NDIS-ready documentation workflows
  • 14-day free trial
  • Ask Nora
Best value

Professional

For providers who need faster notes and compliance at higher participant volumes.

$149/mo

Billed monthly

5 users · up to 50 participants

Per organisation · cancel anytime

Start your 14-day trial

What's included

  • Everything in Starter
  • Shared note templates across your team
  • Priority support
  • Advanced note compliance checks
  • Bulk note review workflows
  • 14-day free trial
  • Ask Nora

Enterprise

For organisations that need custom note workflows, scale, and SLAs.

$299/mo

Billed monthly

10 users · up to 150 participants

Per organisation · cancel anytime

Start your 14-day trial

What's included

  • Everything in Professional
  • AI-assisted note drafting at scale
  • Custom note templates & workflows
  • Dedicated support
  • SLA guarantee
  • Security review & onboarding
  • 14-day free trial
  • Ask Nora

14-day free trial

2 team members total, no card required

Cancel anytime

No contracts, no exit fees, prorated

Secured by Stripe

Privacy Act 1988 compliant

Data stored in Australia

All documentation stays onshore

Savings calculator

See what Nora could save your team

Plug in your team size and participant count. We estimate compliance admin time reclaimed and the annual cost you get back.

Your organisation

Support workers, coordinators, and managers on documentation

180+

NDIS participants you document for each week

10250+

With Nora (estimated)

Weekly admin

5.8 hrs

Time cut

72%

Projected impact

Annual cost savings

$48K

~$3,995 back each month at $62/hr blended admin

Hours saved per week

14.9

Down from ~20.7 hrs of compliance admin

Hours saved per year

773 hrs

Time your team can put back into participants

Full-time equivalent

0.4 FTE

Admin capacity reclaimed across the year

Estimates use typical NDIS documentation loads and the same ~72% admin reduction shown in our time-saved comparison. Adjust inputs to match your organisation.

Start free trial →
Reviews

Trusted by providers across Australia

Teams use Nora to speed up documentation, improve consistency, and stay ready for compliance reviews without adding admin load.

We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.

Lauren C.

Service Manager · Southern Care Network

Sunshine Coast, QLD

64% faster note turnaround

The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.

Michael D.

Service Delivery Manager · Northside Support Group

Melbourne, VIC

3.5 hrs saved each agreement cycle

Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.

Emily K.

Quality & Safeguarding Coordinator · Harbour Support Partners

Sydney, NSW

Audit prep time reduced by 41%

Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.

Chris A.

Team Leader, Disability Support · Riverland Disability Support

Adelaide, SA

52% less rework in note approvals

Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.

Natalie B.

Documentation & Compliance Coordinator · WestCare Community Services

Perth, WA

6.2 admin hours saved weekly

The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.

Owen P.

Team Leader · Capital Support Hub

Canberra, ACT

47% faster incident completion

We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.

Lauren C.

Service Manager · Southern Care Network

Sunshine Coast, QLD

64% faster note turnaround

The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.

Michael D.

Service Delivery Manager · Northside Support Group

Melbourne, VIC

3.5 hrs saved each agreement cycle

Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.

Emily K.

Quality & Safeguarding Coordinator · Harbour Support Partners

Sydney, NSW

Audit prep time reduced by 41%

Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.

Chris A.

Team Leader, Disability Support · Riverland Disability Support

Adelaide, SA

52% less rework in note approvals

Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.

Natalie B.

Documentation & Compliance Coordinator · WestCare Community Services

Perth, WA

6.2 admin hours saved weekly

The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.

Owen P.

Team Leader · Capital Support Hub

Canberra, ACT

47% faster incident completion

We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.

Lauren C.

Service Manager · Southern Care Network

Sunshine Coast, QLD

64% faster note turnaround

The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.

Michael D.

Service Delivery Manager · Northside Support Group

Melbourne, VIC

3.5 hrs saved each agreement cycle

Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.

Emily K.

Quality & Safeguarding Coordinator · Harbour Support Partners

Sydney, NSW

Audit prep time reduced by 41%

Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.

Chris A.

Team Leader, Disability Support · Riverland Disability Support

Adelaide, SA

52% less rework in note approvals

Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.

Natalie B.

Documentation & Compliance Coordinator · WestCare Community Services

Perth, WA

6.2 admin hours saved weekly

The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.

Owen P.

Team Leader · Capital Support Hub

Canberra, ACT

47% faster incident completion

We cut end-of-shift admin from nearly two hours to under 40 minutes. Managers now review cleaner notes with far fewer back-and-forth edits across each roster.

Lauren C.

Service Manager · Southern Care Network

Sunshine Coast, QLD

64% faster note turnaround

The service agreement workflow is exactly what we needed. It keeps terms consistent, flags missing details, and gives us send-ready documents in one pass.

Michael D.

Service Delivery Manager · Northside Support Group

Melbourne, VIC

3.5 hrs saved each agreement cycle

Nora brought our shift notes, incident reports, and progress updates into one flow. Compliance audits feel less stressful because records stay consistent every week.

Emily K.

Quality & Safeguarding Coordinator · Harbour Support Partners

Sydney, NSW

Audit prep time reduced by 41%

Our coordinators now draft progress notes in one session with fewer compliance gaps. The structure keeps language clear and consistent across the team.

Chris A.

Team Leader, Disability Support · Riverland Disability Support

Adelaide, SA

52% less rework in note approvals

Before Nora, we were juggling templates and manual checks. Now our team follows one workflow and our weekly documentation backlog has dropped significantly.

Natalie B.

Documentation & Compliance Coordinator · WestCare Community Services

Perth, WA

6.2 admin hours saved weekly

The incident report flow helps staff capture critical details without overthinking structure. Escalations are cleaner and easier for managers to verify quickly.

Owen P.

Team Leader · Capital Support Hub

Canberra, ACT

47% faster incident completion

Book a demo

Walk through Nora with your team

Want to understand how shift notes, progress notes, and Ask Nora fit your team? We're happy to walk through a sample participant file and answer compliance questions.

Contact us →
Professionals reviewing Nora on a laptop during a product demo
FAQ

Common questions

What you get

Start with a 14-day trial to test Nora with your real workflow, with no credit card required.

What to try

Draft shift notes, incident reports, and progress notes, create service agreements, and test Ask Nora before choosing a plan.

How Nora drafts

Nora structures shift notes, incident reports, progress notes, and service agreements around NDIS documentation expectations, including goals, supports delivered, and outcomes.

Your sign-off

You review and sign off on every note as the author before it is final.

Protection

Participant data is encrypted in transit and at rest, stored in Australia, and handled under the Privacy Act 1988.

Billing

Payments are processed securely through Stripe.

How plans are sized

Plans are sized by active participants in your workspace.

Changing capacity

If your caseload changes, you can move between tiers or contact us for a custom capacity setup.

Available now

Nora supports shift notes, incident reports, progress notes, and NDIS service agreements.

In development

Progress reporting workflows are in active development, including review-ready reassessment reports. Ask Nora is available on Professional and Enterprise plans for cited NDIS guidance.

No lock-in

There are no lock-in contracts or exit fees.

After you cancel

You can cancel from your account settings and retain access through the end of your billing period.

Team plans

Professional and Enterprise plans cover multi-user teams.

Larger clinics

If you need more than 10 users or 150 participants, contact us for custom clinic pricing.

Your responsibility

Nora produces structured drafts for clinician review, and you remain responsible for accuracy and clinical judgment.

How teams use Nora

Many teams use AI-assisted drafting while keeping the same sign-off standards they already follow.

Review every draft

You must review every AI-generated draft, correct errors, and confirm the final note reflects your professional assessment.

Clinical judgment

Nora is a drafting aid, not a substitute for clinical judgment or your AHPRA or registration obligations.

Built for NDIS providers

Spend less time on compliance.
More time with participants.

Start your 14-day trial free · No credit card · Unlimited drafts · Cancel anytime

Start free trial →